Contact information
Customer Service
Do you have a question? We’ll be happy to help!
Feel free to contact us — we’ll be happy to answer any questions you may have.
For questions regarding products, orders, availability, delivery or payment, please contact us here. If your enquiry concerns an order, please include the order number so we can assist you more quickly.
We are available from 8:00 am to 3:00 pm.
Email: hello@kopyto.com
Tel.: +48 513 205 504
Returns and Complaints
For questions regarding returns, exchanges, complaints or sending a parcel back to us, please contact:
Email: returns@kopyto.com
Before sending a product back, please read the guidelines on the Returns, Exchanges and Complaints page.
Address for Returns, Complaints and Correspondence
Z Kopytem Sp. z o.o.
ul. B. Spiechowicza 36
43-300 Bielsko-Biała
B2B Orders
For larger orders, personalised corporate gifts or collaborations with boutiques, please contact:
Email: zosia@kopyto.com
Marketing Collaborations
For influencer collaborations, campaigns, photo shoots and other marketing activities, please contact:
Email: karolina@kopyto.com
Company Registration Details
Z Kopytem Sp. z o.o.
ul. Łokietka 46/1
81-736 Sopot
Tax ID (NIP): 5851474404
KRS: 0000617134
REGON: 364408532
Bank Account Number for Orders in PLN
Z Kopytem Sp. z o.o.
ING Bank Śląski
22 1050 1070 1000 0090 3093 1837